Customer Support
Shipping & Delivery
Orders are shipped out every week on Friday, once your order is shipped you will receive an email with the tracking information.
If you have not received an email, please contact customer service to receive information.


Easy Returns
All Sales are final, except if the item is damaged or broken.
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Tracking Your Order
Once your order is shipped you will receive an email with the tracking information.
If you have not received an email, please contact customer service to receive information.

Money Back Guarantee
All sales are final; however, an online credit can be issued for missing items without notice of future shipment.


100% Secure Ordering
We guarantee secure ordering on this site and all of your payment information is secure.


Privacy Policy
Josephine's Coat and Accessories, respect your concerns about privacy. This Online Privacy Policy ("Policy") explains what personal information we collect through our website and online services, how we use that information, is strictly for our use only; we will not sell or share any parts of your personal information.
